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Developing a post-pandemic model of cultural competency for healthcare providers and public safety personnel

In a mental health context, cultural competency refers to the need for or ability of mental health care providers to understand the unique and sector-specific occupational environments and experiences of their clients, in order to provide appropriate and effective services. The ongoing mental health impacts of the COVID-19 pandemic on healthcare providers (HCP) and public safety personnel (PSP) – which include unique experiences of trauma, moral injury, and burnout – highlight the need to properly understand the shared experiences of front-line personnel and provide culturally competent care.

In this webinar, Dr. Ritchie will discuss her research into the pandemic experiences of healthcare providers and public safety personnel, and how she is using this data to develop a cultural competency model for educators and service providers to inform mental health programming for HCP and PSP negatively impacted by the pandemic.

April 10, 2024.

Presented by:

Dr. Kim Ritchie
McMaster University

Dr. Kim Ritchie is a is an Assistant Professor in the Trent/Fleming School of Nursing and an Assistant Clinical Professor (Adjunct) in the Department of Psychiatry and Behavioural Neuroscience at McMaster University. Her research focuses on trauma and moral injury in healthcare providers, public safety personnel, Veterans, and in older adults.

 

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